Refund Policy

Amazon's Standard Policy:

• 30-day return window for most items
• A-to-Z Guarantee protection for eligible purchases
• Free return shipping for defective or misdescribed items
• Instant refunds for many items

When you purchase through our Amazon links, you receive all the same protections as any Amazon customer:

Easy Returns: Use Amazon's online return center to initiate returns
Multiple Return Options: Drop-off locations, pickup service, or mail-in returns
Refund Processing: Most refunds processed within 2-3 business days
Customer Service: Access to Amazon's 24/7 customer support

To Return an Amazon Purchase:

1. Go to Amazon.com and sign into your account
2. Navigate to "Your Orders"
3. Find the item and click "Return or Replace Items"
4. Follow the prompts to complete your return

Some products we recommend may be sold by third-party sellers on Amazon. These sellers may have different return policies:

Before Purchasing:

Always check the seller's return policy on the product page. Look for "Return Policy" information near the seller details.

Seller Policies Vary: Return windows may be shorter or longer than Amazon's standard 30 days
Return Conditions: Some sellers may have specific conditions for returns
Amazon Protection: Most third-party purchases are still covered by Amazon's A-to-Z Guarantee
Customer Service: Amazon can help mediate disputes with third-party sellers

If you're unsure about a seller's return policy, we recommend purchasing items sold and fulfilled by Amazon for the most flexible return options.

❌ We CANNOT:

• Process refunds or returns
• Provide customer service for purchases
• Handle shipping or delivery issues
• Replace defective products
• Access your Amazon account
• Mediate disputes with sellers

✅ We CAN:

• Provide guidance on Amazon's return process
• Help you understand product specifications
• Suggest alternative products if needed
• Answer questions about our recommendations
• Direct you to Amazon customer service
• Update our reviews based on your feedback

Need Help?

If you're having trouble with a product we recommended, email us at [email protected]. While we can't process returns, we're happy to help guide you through Amazon's return process or suggest alternatives.

Currently, we do not sell any digital products or services directly. All our content is free.

If we introduce digital products in the future:

We will update this refund policy to include specific terms
Digital products will likely have different refund terms than physical products
We will provide clear refund information before any purchase
Customer service will be handled directly by us for our own products

Current Status:

As of January 2025, we offer only free content and Amazon affiliate recommendations. No digital products are sold directly by Ash Says Try This.

If you have questions about this refund policy or need help with an Amazon purchase:

Contact Information:

Email: [email protected]

Response Time: Within 48 hours (Monday-Friday)

Subject Line: "Refund Policy Question" for fastest response

For Amazon Purchase Issues:

• Amazon Customer Service: 1-888-280-4331 (US)
• Online Help: amazon.com/help
• Return Center: amazon.com/returns
• Chat Support: Available 24/7 through your Amazon account

This policy will be updated if we begin selling products or services directly. We're committed to clear communication about any changes to our business model.

Important Notice

Amazon's Return & Refund Policy

To Return an Amazon Purchase:

Third-Party Seller Returns

What Ash Says Try This Can and Cannot Do

❌ We CANNOT:

✅ We CAN:

Future Digital Products (If Applicable)

Questions About This Policy?

Contact Information:

For Amazon Purchase Issues: