Purchases and returns

Refund Policy

Here is what you need to know about returns, refunds, and purchases made through links on Ash Says Try This.

Last updated: August 13, 2026

The Quick Answer

Ash Says Try This does not directly sell, process, ship, or fulfill the physical products featured on this website. Purchases are completed through Amazon or another third-party retailer. All returns, exchanges, cancellations, and refunds must be requested directly from the retailer where the purchase was made.

Amazon Purchases

Products purchased through an Amazon affiliate link are subject to Amazon’s current return and refund policies. Sign in to your Amazon account, open “Your Orders,” locate the item, and select the available return or refund option.

Other Retailer Purchases

If you purchase a product through another retailer linked on this website, that retailer’s policies will apply. Review your order confirmation or contact the retailer’s customer service team for assistance.

Refund Decisions

Ash Says Try This cannot approve refunds, issue store credit, replace products, cancel orders, or make exceptions to a retailer’s policies. These decisions are made by the company that sold and fulfilled the order.

Prices and Product Information

Prices, promotions, shipping times, product details, and availability can change without notice. Always review the current information displayed by the retailer before completing your purchase.

How to Request a Return or Refund

Follow these steps to contact the retailer that processed your order.

1

Find the confirmation email or receipt for your purchase.

2

Identify the retailer that processed and fulfilled your order.

3

Sign in to your account on the retailer’s official website.

4

Open your orders and select the item you need help with.

5

Follow the retailer’s instructions to request a return, replacement, or refund.

Need Help Finding the Correct Retailer?

You may contact me here if a link on this website is broken or you are unsure where it leads. Please do not send payment information, passwords, or complete credit card numbers.